Your Cart is Empty
Please ensure that you enter accurate shipping details when placing your order. If you entered any wrong details such as the delivery address, etc. please email our team as soon as possible at support@dogcollartrainer.com so that we can make corrections before your order is departed.
If you contact us regarding shipping detail changes AFTER your order has departed, you will NOT be eligible for any refund. Checking your order confirmation email and verifying the details you provided will help avoid any inaccurate information.
CONTACT SUPPORTAll orders are processed within 1-3 business days
*Processing times do not include weekends. If we experience higher than average volume orders, please expect an additional 1-2 business days delay to your processing times. Our customer support team will notify you via email or SMS that your order is experiencing a delay.
Shipping charges will be calculated and displayed during checkout.
| Shipment Method | Estimated Processing Time | Estimated Transit Time | Shipment Cost |
|---|---|---|---|
| Free Standard Shipping | 1-3 business days | 5-15 business days | Free |
| Priority Processing | 24 hours | 5-15 business days | $9.95 |
| Expedited Shipping | 24 hours | 3-12 business days | $15.95 |
*All shipment methods are subject to delays. Our customer support team will notify you via the contact information you provided us with during your checkout about any delays.
We are able to ship your order to P.O. boxes or your APO/FPO address.
Once you place your order, you will receive an order confirmation notification via email or SMS, whichever channel you provided us information with during your checkout. This email indicates that we have successfully received your order and are processing it.
The next notification you will receive is the shipment confirmation email which will also contain your tracking number that you can use to track your package. Clicking the "Track my Order" button will redirect you to the thank you page that you initially visited when you placed your order. On that page, you will be able to view updates regarding your package. Depending on your location and our warehouse stock availability, the courier may be different for some orders.
If you have any questions about the status and/or progression of your order, please email us at support@dogcollartrainer.com
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
All products are eligible for returns and exchanges. To find out more information regarding our return and exchange policy, click here
Collar Trainer is able to ship to all countries worldwide. Read more information about shipping details below.
All orders are processed within 2-4 business days
*Processing times do not include weekends. If we experience higher than average volume orders, please expect an additional 1-2 business days delay to your processing times. Our customer support team will notify you via email or SMS that your order is experiencing a delay.
Shipping charges will be calculated and displayed during checkout.
| Shipment Method | Estimated Processing Time | Estimated Transit Time | Shipment Cost |
|---|---|---|---|
| Free Standard Shipping | 2-4 business days | 6-18 business days | Free |
| Priority Processing | 48 hours | 6-18 business days | $12.95 |
| Expedited Shipping | 48 hours | 6-15 business days | $18.95 |
*All shipment methods are subject to delays. Our customer support team will notify you via the contact information you provided us with during your checkout about any delays.
We are able to ship your order to P.O. boxes or your APO/FPO address.
Once you place your order, you will receive an order confirmation notification via email or SMS, whichever channel you provided us information with during your checkout. This email indicates that we have successfully received your order and are processing it.
The next notification you will receive is the shipment confirmation email which will also contain your tracking number that you can use to track your package. Clicking the "Track my Order" button will redirect you to the thank you page that you initially visited when you placed your order. On that page, you will be able to view updates regarding your package. Depending on your location and our warehouse stock availability, the courier may be different for some orders.
If you have any questions about the status and/or progression of your order, please email us at support@dogcollartrainer.com
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
All products are eligible for returns and exchanges. To find out more information regarding our return and exchange policy, click here